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Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards

The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.

Serious hazard Home & appliances CPSC April 30, 2026 Reached Texas
Read the official CPSC notice →

What to do

Stop using the product and check it against the description above. This recall is in the most serious category, meaning the agency believes it can cause serious injury or death — don't finish the package or use up what's left. If you or a family member has already been affected, keep the packaging and the lot code — they're what a claim rests on later.

Details

Severity
Class I — serious
Reported
April 30, 2026
Quantity
About 450 units
Recall number
26450
Source
CPSC

Where it went

Sold at: Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000. Units: About 450 Injuries: None reported Remedy: Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistwa…

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