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GenTeal Tears, Lubricant Eye Gel, Sterile, 10g (0.34 Fl oz), Distributed by: Alcon Laboratories, Inc., Fort Worth, Texas 76134, USA, NDC: 0065-8064-01.

Lack of Assurance of Sterility: Due to FDA inspection observations that it believes may impact product quality.

Class II Medicine & devices FDA May 6, 2026 Reached Texas
Read the official FDA notice →

What to do

Stop using the product and check it against the description above. Follow the remedy on the official notice; most recalls are refunded or replaced without a receipt. If you or a family member has already been affected, keep the packaging and the lot code — they're what a claim rests on later.

Details

Recalling company
Alcon Research LLC — Fort Worth, TX
Severity
Class II — moderate
Reported
May 6, 2026
Recall number
D-0492-2026
Status
Ongoing
Source
FDA

Where it went

Nationwide within the United States

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