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Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard

The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard.

Moderate hazard Home & appliances CPSC October 1, 2026 Reached Texas
Read the official CPSC notice →

What to do

Stop using the product and check it against the description above. Follow the remedy on the official notice; most recalls are refunded or replaced without a receipt. If you or a family member has already been affected, keep the packaging and the lot code — they're what a claim rests on later.

Details

Recalling company
Gazelle USA LLC, of Santa Cruz, California
Severity
Class II — moderate
Reported
October 1, 2026
Quantity
About 1,032 (In addition, about 134 were sold in Canada) units
Recall number
27004
Source
CPSC

Where it went

Sold at: Sold At: Specialty bike stores nationwide from 2016 through 2022 for about $9,000. Units: About 1,032 (In addition, about 134 were sold in Canada) Injuries: The firm has received nine reports of damage or wear to the saddle-seat post connection. No injuries have been reported. Remedy: Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill…

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