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Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury

The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.

Serious hazard Home & appliances CPSC February 26, 2026 Reached Texas
Read the official CPSC notice →

What to do

Stop using the product and check it against the description above. This recall is in the most serious category, meaning the agency believes it can cause serious injury or death — don't finish the package or use up what's left. If you or a family member has already been affected, keep the packaging and the lot code — they're what a claim rests on later.

Details

Recalling company
Dupray USA LLC, of Newark, Delaware
Severity
Class I — serious
Reported
February 26, 2026
Quantity
About 651,145 (In addition, about 96,530 were sold in Canada) units
Recall number
26283
Source
CPSC

Where it went

Sold at: Online at dupray.com and in stores and online at Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150. Units: About 651,145 (In addition, about 96,530 were sold in Canada) Injuries: The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage. Remedy: Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap…

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