Recall RadarBenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards
The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
Read the official CPSC notice →What to do
Stop using the product and check it against the description above. This recall is in the most serious category, meaning the agency believes it can cause serious injury or death — don't finish the package or use up what's left. If you or a family member has already been affected, keep the packaging and the lot code — they're what a claim rests on later.
Details
- Recalling company
- BenQ America Corp., of Costa Mesa, California
- Severity
- Class I — serious
- Reported
- July 30, 2026
- Quantity
- About 1,249 (In addition, about 240 were sold in Canada) units
- Recall number
- 26647
- Source
- CPSC
Where it went
Sold at: Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600. Units: About 1,249 (In addition, about 240 were sold in Canada) Injuries: The firm has received three reports of the projector overheating, including one incident resulting in burns on hands. Remedy: Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled pr…
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